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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Artificial Intelligence Can Serve a Valuable Role in Small Businesses

Artificial Intelligence Can Serve a Valuable Role in Small Businesses

We’ve seen artificial intelligence used more and more commonly in businesses, largely in the form of machine learning. What’s even nicer is that it is becoming more and more accessible to smaller businesses as well. Let’s discuss how a small business might put AI to use, or in other words, how you can get started doing so.

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Handy Shortcuts in Google Chat

Handy Shortcuts in Google Chat

Google Chat—the successor to Hangouts—offers a TON of features to its users, more so than most users probably realize. For instance, there are a lot of features buried under keyboard shortcuts. Let’s go over some of these shortcuts and what you can use them for in Google Chat.

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Tip of the Week: Adjusting Your Mouse’s Sensitivity

Tip of the Week: Adjusting Your Mouse’s Sensitivity

A sluggish mouse is one way for you to lose out on valuable moments throughout the workday, so why not give your settings a change and switch up your mouse speed or sensitivity? You might find that it makes getting work done a little less frustrating and much faster, too. Here’s how to do it in Windows 10 or 11.

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Just Because You’re Sick of Ransomware Doesn’t Mean It’s Gone Away

Just Because You’re Sick of Ransomware Doesn’t Mean It’s Gone Away

Ransomware is perhaps one of the most difficult types of malware to handle, and it has enabled cyber-extortion to flourish over the past several years. As a business owner, you need to know what ransomware is, how it should be addressed, and how to protect against it.

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Has a Return to the Office Led to Some Employees Leaving Permanently?

Has a Return to the Office Led to Some Employees Leaving Permanently?

The past few years have seen major shifts in the workforce, and not the kind that employers ever want to see. More people than any other time have willingly left their places of work, with social media hashtags like “#quittingmyjob” and “#quitmyjob” getting hundreds of millions of views. Let’s consider why this is, and what you can do to keep your employees engaged  

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