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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

The Unofficial Guide to Comprehensive Google Account Security

The Unofficial Guide to Comprehensive Google Account Security

There is no denying that a Google account is a very valuable thing to have today, and if valuable doesn’t seem like the right word to use, let’s say practical. Business and casual users alike use the wide variety of services for many purposes - but are they doing so safely?

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How to Handle Your Tech’s EOL

How to Handle Your Tech’s EOL

While some things may last forever (or at least seem to), your business’ technology certainly isn’t one of them. Moreover, when your solutions do reach their end-of-life (EOL), it is crucial that they are upgraded and/or replaced so that you can avoid negative consequences for your business.

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How Your Kids Can be Hurt by Devices (and Vice Versa)

How Your Kids Can be Hurt by Devices (and Vice Versa)

As technology advances and improves at an exponential rate, it is little wonder that today’s youth are growing up with a closer relationship to technology than any other generation before them. While this has opened up many beneficial opportunities for them, it can also be the source of many serious issues without the proper supervision.

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Intro to Your Tech: Troubleshooting

Intro to Your Tech: Troubleshooting

Computers are important for just about everything nowadays, but they can be difficult to deal with when they start to act up. If hardware doesn’t connect to a network, or if you have software that fails to respond when you click on it, you’ll likely need assistance to figure out what the cause is. On occasion, however, the issue might be something that a simple troubleshooting procedure can help you resolve. We’ll help you determine whether or not a situation is dire enough to involve professionals, as well as when it’s tame enough that you can resolve it on your own.

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How to Ensure Your Business is Hurricane-Ready

How to Ensure Your Business is Hurricane-Ready

As headlines shout about Hurricane Florence approaching the East Coast later this week, with Helene and Isaac also stirring in the Atlantic Ocean, it seems as good a time as any to discuss preparing your business for hurricane season; and, really any adverse weather effects that could negatively influence your business. Preparing your business for events like these is key to its survival, making it crucial that you know what your responsibilities are when awaiting a potentially devastating event such as a hurricane.

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5 Basic Steps to Building a Better Backup Strategy

5 Basic Steps to Building a Better Backup Strategy

If you subscribe to Murphy’s Law, you understand why it is so crucial for every business to have a backup solution planned, put into place, and prepared for the worst. However, not every business should go about putting their backup strategy together in the same way. After all, their needs will be different, based on their industry, the data they store, and a variety of other factors.

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Tip of the Week: Get Paid Faster with These Invoicing Tips

Tip of the Week: Get Paid Faster with These Invoicing Tips

What’s the point of doing business if you aren’t making money? Processing payments is one of the most critical parts of running a business. To make this easier and more efficient for your company, we recommend working with more effective invoices. This week, we’ll discuss how you can make your invoices more valuable.

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What to Do Before Your Phone is Stolen, and After

What to Do Before Your Phone is Stolen, and After

Anyone that has lost their smartphone knows it is a rather traumatic experience. Not only is your entire life on the phone, likely so is your work. With smartphones becoming a major part of doing business, and their use for business purposes, a lost device can cause major headaches. Today, we will go over some strategies you can implement to mitigate the damage if/when you or one of your employees loses a device with sensitive company information on it.

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How to Avoid Becoming the Next Data Security Cautionary Tale

How to Avoid Becoming the Next Data Security Cautionary Tale

Data security isn’t a matter to be taken lightly, as too many businesses have found out the hard way. Unfortunately, there are far too many simple ways to correct common security issues - enough that it’s foolish not to do so. We’ll review a few ways to fix security issues, after discussing one of, if not the, most egregious security failings in modern history.

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Is it Better to Shut Off Your Computer, or Just Put it to Sleep?

Is it Better to Shut Off Your Computer, or Just Put it to Sleep?

It’s the end of the day, and you’re faced with a dilemma - shut down your workstation, or simply put it to sleep for the night? This is a topic that is debated quite often. We’ll compare the positive and negative aspects of both approaches to identify which is the better option.

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Tip of the Week: 4 Dead Giveaways That an App is Fake

Tip of the Week: 4 Dead Giveaways That an App is Fake

The applications on a mobile device allow us to use that device in a number of ways, from productivity, to entertainment, to networking. However, despite the efforts of Google to keep out the riff raff, the Google Play Store has plenty of malware available to download in the guise of a desired app. Today, we’ll review a few tricks to help you spot them before pressing ‘Install.’

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Are You Able to Identify Malicious Links?

Are You Able to Identify Malicious Links?

The Internet is gaining quite the reputation as a dangerous place. It hosts countless threats, many of which hide behind links that shield their intentions. Considering how much is on the line for your business, you need to make sure that you know which links are safe to click on, and which ones are best left ignored.

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You May be Losing More than You Think with a Misplaced Phone

You May be Losing More than You Think with a Misplaced Phone

Does your skin crawl with the thought of what would happen if you lose track of your smartphone? These days, a lot of users keep a plethora of personal information on their mobile devices, which makes a loss all the more dangerous for them. How can you make sure that your mobile device doesn’t accidentally become a treasure trove of information for any hackers or thieves who might try to steal it?

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Why Your Business Needs Email Encryption

Why Your Business Needs Email Encryption

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Without Data Backup, You’re at the Mercy of Malware

Without Data Backup, You’re at the Mercy of Malware

It’s no secret that a business relies on its data. Therefore, it only becomes more important that this data is protected, especially in light of the predictions that have been made for the rest of the year concerning ransomware. Read on for a closer examination of these predictions, and suggested actions that you can take to protect your business and its data.

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Tip of the Week: Cleaning Your Computer Is a Delicate Process

Tip of the Week: Cleaning Your Computer Is a Delicate Process

We often think of technology as something that is meant to help us, all without doing anything for it in return. The problem with this mindset is that you need to take care of your technology if you want it to keep your business ahead of the game. We’ll go over some technology maintenance tips to ensure that you know how to take care of your business technology--primarily your office workstations.

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Tip of the Week: Use the Lessons Learned in 2017 to Improve 2018’s Cybersecurity

Tip of the Week: Use the Lessons Learned in 2017 to Improve 2018’s Cybersecurity

2017 was chock-full of security threats, attacks, and breaches. Therefore, 2017 was also chock-full of lessons to be learned regarding business cybersecurity. For this week’s tip, we’ll review a few lessons that hopefully weren’t missed.

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Are You Doing Enough to Protect Your Data this Data Privacy Day?

Are You Doing Enough to Protect Your Data this Data Privacy Day?

January 28th marks Data Privacy Day, a day intended to raise awareness of the importance of data privacy and educate users and business owners of its benefits. Spearheaded by the National Cyber Security Alliance, there are plenty of lessons the NCSA has to share with businesses as this day puts their, and their clients’, privacy in the spotlight.

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Tip of the Week: Prevent Others From Messing With Your PC’s Settings By Locking the Control Panel

Tip of the Week: Prevent Others From Messing With Your PC’s Settings By Locking the Control Panel

Let’s say that you don’t want someone else accessing the Control Panel on your Windows desktop or laptop. That’s perfectly reasonable, but you might not know how you can prevent them from doing so. Thankfully, Windows is flexible enough to allow this function, and with a little know-how, you can implement it without a hitch.

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Disaster Recovery and Why it Matters to Washington Businesses

When you mention the term 'disaster recovery,' most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren't seasonal.

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