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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Why (and How) to Train Employees on Their Technology

Why (and How) to Train Employees on Their Technology

Chances are, your employees aren’t going to be able to just sit down and immediately begin using your business’ technology solutions. This is one reason why employee training is an invaluable investment of time. Let’s discuss some others.

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Tip of the Week: Using OneNote as a Knowledge Center

Tip of the Week: Using OneNote as a Knowledge Center

Microsoft OneNote is a very useful application, as its capabilities extend far beyond the basic note-taking that its name would imply. In fact, it has the capability to support a simple wiki-like system baked in. For this week’s tip, we’ll go over how you can use OneNote to set one up for your business’ benefit.

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Is Chrome OS Compatible with Your Business?

Is Chrome OS Compatible with Your Business?

More likely than not, you use the Chrome web browser to get your work done. Even if you don’t, though, you almost certainly use Google’s search engine each day. Doesn’t it seem strange that despite the popularity of their services, their operating system, Chrome OS, isn’t more popular? Let’s take a deeper dive into what the Chrome OS is, how a Chromebook works, and why they might be the right tools to help your business thrive.

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Microsoft Updates Windows 10’s Security

Microsoft Updates Windows 10’s Security

When Microsoft came out with their new operating system, Windows 10, they had something that other OSs weren't able to match, integrated new security software that was going to keep users safe as new threats are presented each day with an aim at corrupting computing systems and stealing critical personal information. Today, we take a take a new look at the Windows 10 security features and how to get the most out of the new OS.

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Tip of the Week: How To Get Better at Managing Your Time

Tip of the Week: How To Get Better at Managing Your Time

Countless business professionals all over the world are finding that they don’t have enough time in their work day to handle all of their responsibilities. The truth of the matter is that this is hardly something that’s anyone’s fault. If anything, it’s the poor time management skills that come from bad practices in the office. Today's tip is dedicated to how you can keep these tendencies to waste time in check.

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Having Experts On Your Company’s Side Makes a Big Difference

Having Experts On Your Company’s Side Makes a Big Difference

There is an inherent value in approaching experts regarding any services you need, whether it’s building maintenance or your technology. It really helps to have IT professionals to turn to for any and all questions or concerns you might have regarding your computers, servers, and any other technological asset your organization might need to succeed.

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How to Set Your Out of Office Messages

How to Set Your Out of Office Messages

The business world depends on communication to function efficiently. In fact, you might say it’s grown to be little too connected, to the point where it’s considered odd or rude to not receive a reply back soon after sending an email. Even though it’s important to take a break every so often to maintain your sanity, it’s also important to maintain contact with important clients or customers when you are away from your workstation. This is where the out of office message comes into play. We’ll walk you through how to set up your message in Gmail.

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The Wild Ride That Is Data Privacy, Part II

The Wild Ride That Is Data Privacy, Part II

Earlier this week, we published the first part of our blog, “The Wild Ride That Is Data Privacy” where we went over the systems in place in society that are designed to put your privacy at risk. We continue the article today. Please visit our blog to re.

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The Wild Ride That Is Data Privacy, Part I

The Wild Ride That Is Data Privacy, Part I

Data Privacy is a huge topic these days. We often talk about data security when it comes to protecting your organization’s information, but we often don’t go into a lot of depth when it comes to protecting an individual’s information. It’s important to understand how personal information moves around, so you know what you are up against when it comes to protecting your privacy online. This post is going to be a bit of a deep rabbit hole, but I really want to shine some light on the subject for my readers.

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Google Location Services and How They Apply to the Average User

Google Location Services and How They Apply to the Average User

In the dog days of summer, the news media started running a story about how Google’s location tracking services continue to track people even after they order their mobile device’s OS to quit it. A researcher from Princeton proved these claims by traveling through New York and into New Jersey after turning location services off on for hi Android smartphones, only to be tracked through all the Interstate travel. We’ll take an in-depth look at why Google seemingly knows exactly where you are if you want them to or not.

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Tip of the Week: How to Deactivate Skype

Tip of the Week: How to Deactivate Skype

Not too long ago, as of this writing, Microsoft began including Skype in their PCs. As a result, they created accounts for Skype based on a user’s Microsoft account…. Surprise! Now, you may not be comfortable with the prospect of people being able to find you via Skype, which is why we’re offering some tips to hide yourself from others.

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A Quick Look at Professional Services Management Software

A Quick Look at Professional Services Management Software

As we come up on tax time, we’re reminded just how important the professional services are. There is very little that businesses do without consultation. After all, consultants are just professionals in a field giving you advice on how to navigate forward. Lawyers, financial consultants, accountants, and advertising and marketing specialists are just a few of the crucial people that provide the average business with outside expertise.

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How to Go About Detecting Cryptomining

How to Go About Detecting Cryptomining

One of the most dangerous and upcoming threats out there is cryptojacking. This process involves a malicious entity installing cryptomining malware on a user’s device without their knowledge or consent, allowing for a steady, reliable stream of income. What are the details behind cryptomining, and how can you keep your devices from becoming complicit in the schemes of hackers? Let’s find out.

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Tip of the Week: 4 Useful Tech Tips

Tip of the Week: 4 Useful Tech Tips

Certain technologies out there make you ask questions. For example, have you ever wondered why you need to restart your computer other than “because IT says to?” What about that task manager? What’s that for, anyway? We’re here to help you answer some questions about your business technology and why it’s important to keep them in mind during the workday.

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Microsoft 365 vs. Office 365: What’s the Difference?

Microsoft 365 vs. Office 365: What’s the Difference?

Microsoft is a huge player in the business world, providing businesses from all over the world with the tools they need to be successful. From small businesses to large enterprises, Microsoft provides the software that many businesses use to get through their day-to-day tasks. If you need to make a decision regarding your organization’s software needs, you might encounter terms like Microsoft Office 365 and Microsoft’s Office 365. Wait… Aren’t those the same things? Not quite.

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Is Your Business a Target for Internet-Based Threats?

Is Your Business a Target for Internet-Based Threats?

It feels like only yesterday when the only action you needed to take to protect a computer was to install antivirus software. Back in the year 2000, there were around 50,000 known computer viruses. Today, that number is over 185 million unique malicious threats.

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Tip of the Week: Solve (Don’t Complicate) Problems

Tip of the Week: Solve (Don’t Complicate) Problems

Have you ever heard someone refer to an activity as “yak shaving?” Also known as “bikeshedding,” this is effectively a way to describe a specific kind of procrastination. For this week’s tip, we’ll explore how a freshly barbered yak relates to your business’ productivity, and how to keep you and your employees on the right track.

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New Technologies You’ll Soon See in Smartphones

New Technologies You’ll Soon See in Smartphones

The smartphone has changed the world as much as any physical product over the past decade-plus. Today, people have near-ubiquitous access to the riches of the Internet. They can communicate in a multitude of ways. They have applications that can help them live the life they find most fulfilling.

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Messaging is an Important Communications Tool for SMBs

Messaging is an Important Communications Tool for SMBs

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

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Tip of the Week: Getting Around the G Suite

Tip of the Week: Getting Around the G Suite

Depending on what your preferences are for a productivity suite, you might find that the conventional options are slightly less optimal for your needs. Google’s G-Suite solution for businesses can offer your organization a great way to access common applications for a multitude of purposes.

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