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SCW Blog

SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Do You Need Assistance with Your IT Strategy?

Do You Need Assistance with Your IT Strategy?

IT strategies play a pivotal role in helping companies navigate this complex terrain, but they often require a substantial amount of time to be effectively implemented. This week, we'll explore the reasons behind the seemingly sluggish pace of IT strategy implementation and why patience is indeed a virtue in the world of technology.

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To Succeed with Technology Implementation, Know Your Business Inside and Out

To Succeed with Technology Implementation, Know Your Business Inside and Out

Technology can empower your business to accomplish great things, ranging from making better decisions to increasing productivity. However, your business could potentially be overwhelmed by the opportunities it presents. How do you navigate the confusing landscape of business technology? It all starts with having a clear understanding of what works for your particular business, starting by working with technology professionals.

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The Value of Certified IT Technicians

The Value of Certified IT Technicians

Your business relies on its IT, but if you don’t have the experience managing these systems they can do more harm than good. Managing and troubleshooting problems can be difficult for those who aren’t trained and certified, so having access to professionals that are can make a significant difference for your business. In this week’s blog we will discuss the value that having certified IT technicians at your organization’s disposal can have a significant effect on your business. 

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You Need to Have the Right Perspective of Your Business’ Technology

You Need to Have the Right Perspective of Your Business’ Technology

Businesses are always trying to get the tools they need to do things in the most efficient manner they can. They are under pressure to do so and therefore can have issues when they decide to implement technology that doesn’t necessarily help them meet their goals. In this week’s blog, we take a look at how having the right view of technology can set up some long-term success for your business. 

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Unpacking the Most Common Small Business Technology Problems

Unpacking the Most Common Small Business Technology Problems

Technology brings a lot of benefits, but it can also cause problems. Small and mid-sized businesses that rely on technology will have to confront these challenges to get the most out of their IT. Let’s take a look at three of the most common technology problems that SMBs face. 

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When Is the Right Time to Update Your POS System?

When Is the Right Time to Update Your POS System?

A lot of businesses need a Point of Sale system in order to effectively do business and the technology has been progressing right along with new features and it has left some businesses struggling to compete. After all, for all businesses, the customer experience is a huge consideration. This week, we thought we would take a look at four variables that businesses should consider when determining whether or not it is time to replace their POS system.

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Essential Software for the Modern Business to Utilize

Essential Software for the Modern Business to Utilize

When you think of technology, you typically think of computers and routers and all the hardware and services you need to run the software that is at the heart of your business’ operations. Software is crucial to every organization, but do you have too much? Too little? Today, we will unpack these questions and go through a list of what software is absolutely mandatory for business. 

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Technology’s Role In the Modern Supply Chain

Technology’s Role In the Modern Supply Chain

The business world has seen major shifts in supply chain management as more and more people buy and sell goods over the Internet. While it’s just another ecosystem for retail outfits, other companies that need to source resources from different types of companies from all over the planet have found that global shortages and capital constraints brought on by the COVID-19 pandemic have changed the way they have to do business. 

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Tip of the Week: Use a Favicon to Consolidate Bookmark Space

Tip of the Week: Use a Favicon to Consolidate Bookmark Space

When you’re using the Internet, how often do you find yourself using so many bookmarks that the bar simply cannot display what you want it to? You can make things a bit easier by saving some space on your bookmark or favorite bar by only showing the sites’ favicons. Don’t know what a favicon is? We’ll cover that too!

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Storage Sense Gives You More Space in Windows 11

Storage Sense Gives You More Space in Windows 11

One of the nice things about the Windows operating system is how many bells and whistles there are to benefit the user. Take, for example, Storage Sense, which is intended to help you deal with some file storage issues that are only too common both at the office and at home. Let’s take a closer look at Storage Sense and how knowing about its capabilities can be so helpful.

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Get More Control Over Your Sales Process with Technology

Get More Control Over Your Sales Process with Technology

The sales process is an integral part of every business. How to get your products and services in front of prospective customers is the big mystery that every business has to solve. Technology can really help improve your business’ sales process. Today, we will look at a couple of technologies that work wonders to help your sales team be more effective. 

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Nicer Coworkers Do Better in the Workplace, So Give Them the Tools to Be Nice

Nicer Coworkers Do Better in the Workplace, So Give Them the Tools to Be Nice

“Nice guys finish last.” It’s not a new idea—in fact, it’s paraphrased from a quote teasing the 1946 New York Giants for their last-place finish in their league. In business, it’s become a cliche all its own…but does the cliche actually have anything supporting it?

As it turns out, it doesn’t.

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Cloud Computing May Be the Answer to Your Technology Problems

Cloud Computing May Be the Answer to Your Technology Problems

Cloud-hosted computing has been around for quite some time, but it has never been as accessible as it is today.  It is now a commonly used resource for almost any type of business. In fact, the growth of cloud-based computing suggests that we are staring at a cloud-hosted future. Today, we wanted to discuss the cloud and how it has become the go-to solution for growing businesses. 

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Small Businesses Should Explore These 3 IT Trends This Year

Small Businesses Should Explore These 3 IT Trends This Year

Technology has been a critical element to building a business since, well, there’s been business…and 2023 won’t be any different. With operational problems urging businesses to seek out the technology to resolve them, continued adoption of technology is imminent. Let’s consider three ways that technology should be used in the coming months.

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Do Your IT Costs Seem Inflated? Ours Do, Too

Do Your IT Costs Seem Inflated? Ours Do, Too

The technology your business uses can be viewed as a mandatory expense nowadays since so much of your business is tied to its functionality. The more IT costs rise, however, the less small and mid-sized businesses like ours can do with our IT budgets. These costs are affecting the way we think about our technology and you are probably in the same boat. Today, we will go through a few ways the rising costs of organizational technology and technology support solutions impact businesses like yours.

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Dealing with Bloatware Can be a Giant Pain in the Neck

Dealing with Bloatware Can be a Giant Pain in the Neck

Purchasing new technology sure is exciting… until you realize that it comes preloaded with loads of software that not only slows your device down but could also be harmful or irritating to deal with. What can you do about this unneeded and unwanted software? We recommend that you read this blog to find out.

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Making Solid Technology Decisions Can Make a Massive Difference on Your Bottom Line

Making Solid Technology Decisions Can Make a Massive Difference on Your Bottom Line

If your business is not all that productive, then it is not all that profitable, either. Some companies prefer to see results-driven productivity and revenue generation, but there are other ways to improve productivity as well, like refining processes. Let’s examine how you can make adjustments to your processes to focus on improving productivity through the use of technology.

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What is the Digital Employee Experience?

What is the Digital Employee Experience?

It’s incredibly important that your business understands where it’s allocating its time, money, and resources, especially with technology-related challenges. Today we want to discuss what is called the digital employee experience, or DEX, and how understanding your employees’ relationships with technology can shape the way they approach the workday.

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Build Yourself a Creative IT Team

Build Yourself a Creative IT Team

Innovation is something that stems from creative thought, and it’s something that is generally not associated with your average business’ IT department. IT tends to be practical and logical, not necessarily creative. All that said, there is immense value in going against the grain and solving problems in a creative way. Today, we want to focus on how you can encourage your IT department to think creatively about their responsibilities so they can innovate and do amazing things for your business.

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VoIP is Simply More Valuable than Traditional Phone Services

VoIP is Simply More Valuable than Traditional Phone Services

How does your business handle its telephone solution? Do you still have corded terminals set up across your office, or have you graduated to a more sophisticated solution? We recommend that you consider upgrading to a Voice over IP system for your business’ telephony needs, as it can provide great value and return on your investment if implemented appropriately.

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