How does your business handle its telephone solution? Do you still have corded terminals set up across your office, or have you graduated to a more sophisticated solution? We recommend that you consider upgrading to a Voice over IP system for your business’ telephony needs, as it can provide great value and return on your investment if implemented appropriately.
One of the major challenges with your traditional telephone system is that there is a significant amount of infrastructure involved with its setup and implementation. If you ever want to add a new access point or endpoint, you have to run wires all over the office and potentially move around all kinds of furniture. VoIP, on the other hand, uses your Internet connection to ensure access to your phone system from any connected device. This means that VoIP has fewer up-front costs, making it more accessible and more flexible than the alternative.
Employees were once limited to answering their work phones only while in the office, or having the calls forwarded to their personal devices. Nowadays, VoIP makes this easier than ever before, provided you have the VoIP application installed on your smartphone. Since it’s an application, it can be downloaded to a personal device, making employees more accessible to both your business and your customers.
VoIP can leverage features that make your traditional telephone system look inferior in comparison, like video conferencing and instant messaging, plus some. VoIP still has all of the features and solutions you would expect from a telephone application, like call forwarding and voicemail, but offers more dynamic features that supplement what you expect with truly exceptional and game-changing benefits. It’s a perfect solution for remote teams that need to collaborate and stay in touch with each other while out of the office.
Sometimes it’s easy to get stuck in the current state of things, something which can distract you from improving operations. Your business must remain agile and able to adapt to changes over time. To learn how you can do this for your telephone system, reach out to us at (509) 534-1530.
About the author
Sam is a network engineer with a broad range of experience spanning more than 35 years. He wrote is first piece of code in 1979 and has been involved with the industry ever since. For the last 20 years, he has worked for SCW Consulting where he has embraced his passion for network technology and security.
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