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SCW Blog

SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Here’s What Happens When You Delete Data

Here’s What Happens When You Delete Data

We bet you’ve gone through your old files at some point to clean things up a bit by deleting files from your computer. What if we told you that deleting those files doesn’t actually delete them—at least not entirely? Let’s go over how you can securely delete your files for good while you go about replacing hardware or upgrading your technology systems.

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Get the Right Communications Tools to Move Your Business Forward

Get the Right Communications Tools to Move Your Business Forward

At the end of the day, the tools you provide for your employees are going to make or break their productivity, so why not look at your employees, not as end users, but also customers? By examining the way that industry trends impact the decisions of consumers, you can implement more effective communication solutions that will allow your employees to flourish in the workplace.

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A Downturned Economy Doesn’t Seem to Phase Technology Spending

A Downturned Economy Doesn’t Seem to Phase Technology Spending

Inflation continues to plague businesses in all sectors and industries, and it’s not letting up. This has led businesses to implement practices which allow them to get as much value out of their investments as possible, including technology. Let’s go over some of the ways you can achieve a responsible IT budget without breaking the bank in the process.

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The Easy-to-Deploy ChromeOS Flex Might Be Right for Your Business

The Easy-to-Deploy ChromeOS Flex Might Be Right for Your Business

When you have been in business a long time, you start to accumulate old and outdated technology. Maybe you still have desktops running outdated operating systems that are sitting around in storage, waiting for their time to shine when an unexpected hardware failure strikes, or perhaps you have old laptops that have outlived their usefulness. A new operating system from Google, ChromeOS Flex, might be the lifeline these devices need to be relevant again.

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Beyond Bitcoin: The Function of Blockchain Technology

Beyond Bitcoin: The Function of Blockchain Technology

Since its origins back in 1991, the blockchain has had one core purpose: to securely store data. The methods behind it are exclusive to it as well. Let’s explore the concept of the blockchain a little further to gain a better appreciation of what it has enabled.

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Streaming is a Major Part of Modern Life—Here’s How It Works

Streaming is a Major Part of Modern Life—Here’s How It Works

There’s no getting away from streaming nowadays—if you’re not binging something on Netflix/Hulu/HBOmax (etc, etc), you’re listening to your favorite song on your music platform of choice. This is largely due to the rising popularity of the “as-a-service” strategy that cloud services enable nowadays. Let’s take a closer look at streaming, and why it is now so ubiquitous.

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The Top 3 Communications Solutions Your Business Needs

The Top 3 Communications Solutions Your Business Needs

Businesses today depend more on digital communication than they ever have. That’s why it is important for them to get the tools and resources they need to conduct efficient and effective business. Today, we are going to outline three of the most effective communication tools for business and what makes them so beneficial. 

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VoIP is Simply More Valuable than Traditional Phone Services

VoIP is Simply More Valuable than Traditional Phone Services

How does your business handle its telephone solution? Do you still have corded terminals set up across your office, or have you graduated to a more sophisticated solution? We recommend that you consider upgrading to a Voice over IP system for your business’ telephony needs, as it can provide great value and return on your investment if implemented appropriately.

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Handle Your Technology Upgrades to Not Make Them a Major Distraction

Handle Your Technology Upgrades to Not Make Them a Major Distraction

We often discuss how we can help you make your business processes more efficient, but we want to refocus on how you can implement these solutions through the use of digital technologies and transformation. How does new technology affect your staff, and what can you do to ensure that these new tools aren’t impacting your employees in unforeseen ways?

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The Modern CRM Offers Businesses Valuable Functionality

The Modern CRM Offers Businesses Valuable Functionality

Customer relationship management is an important facet of any operational business’ processes, which makes the benefits a CRM platform provides all the more needed, and welcomed. Let’s take a few minutes to review what these benefits look like, based on the features your CRM should provide. 

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Artificial Intelligence Can Serve a Valuable Role in Small Businesses

Artificial Intelligence Can Serve a Valuable Role in Small Businesses

We’ve seen artificial intelligence used more and more commonly in businesses, largely in the form of machine learning. What’s even nicer is that it is becoming more and more accessible to smaller businesses as well. Let’s discuss how a small business might put AI to use, or in other words, how you can get started doing so.

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Avoiding Downtime Can Help You Avoid Serious Costs

Avoiding Downtime Can Help You Avoid Serious Costs

Downtime is often associated with losing power or an Internet connection, but in reality, it’s far more than just that. It’s any situation where your team cannot perform their duties as expected, and it can be extremely costly if it’s not addressed. Here are some ways you can address these situations.

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Finding the Right IT is Finding Its Purpose

Finding the Right IT is Finding Its Purpose

When you implement a new technology solution, you usually do so with the intent of solving some kind of problem your organization is experiencing. Therefore, as your business should be using technology to move forward and make progress toward your goals; any technology you implement that does not move your business forward can be seen as an impediment to its success.

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Moore’s Law Is Failing. What’s Next?

Moore’s Law Is Failing. What’s Next?

Moore’s Law may have been prophetic for its time, but it was bound to run out of steam eventually. In 1965, Gordon Moore predicted that transistors inside of a dense integrated circuit would double every 18 months, and at the time, it seemed like an ambitious prediction at best. All these years later, however, computing speeds are doubling every 18 months, just as predicted, but technology may have finally caught up with this prediction. How will technology’s growth change moving forward?

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Data Backup is Extremely Important. Here is Why

Data Backup is Extremely Important. Here is Why

How often do you think about your business’ future? If you are a good business owner, chances are your hopes and aspirations for the future are informing your current business practices, but if not, we have news for you. Even something as simple as a hardware failure can be enough to derail operations bad enough that you may not be able to recover—especially if you are unprepared for the data loss that could ensue.

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3 Cybersecurity Strategies Every Modern Business Must Think About

3 Cybersecurity Strategies Every Modern Business Must Think About

If your business struggles with network security, you’re not alone. It’s one of the most challenging parts of running a business, and even if you do invest a ton of time, effort, and money into your security systems, chances are you could still be doing at least something better. Today, we want to talk about three ways you can improve your company’s security without completely draining your bank account.

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Microsoft’s Services are Increasing in Price

Microsoft’s Services are Increasing in Price

You’d best mind your budget if you’re a subscriber to Microsoft 365 or Office 365, as Microsoft plans to increase the price of these services. We wanted to give you a quick heads up and clear the air a little bit preventatively, primarily so that you can adjust your plans if need be.

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An Eye on Mobile - The Foldables

An Eye on Mobile - The Foldables

All of the big names in the smartphone industry have produced some incredible flagship devices, but this doesn’t mean you should only consider some of the “top tier” innovations out there. Here are some of the more interesting and innovative devices on the smartphone market today.

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An Eye on Mobile - The Value Devices

An Eye on Mobile - The Value Devices

Value smartphones can sometimes be downright bad. It’s for this reason people pay an extra $50 on top of their service charge to get the latest and greatest phones on the market. If you are someone that doesn’t need the power of a flagship device and doesn’t want to pay for a flagship, here are three phones that can provide a great user experience for under $500.

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Is Your Business Ready for Windows 11?

Is Your Business Ready for Windows 11?

For the past few years, Microsoft led customers to believe that they would be building on Windows 10 for the foreseeable future. Of course, in tech, nothing ever stays static and they have now released Windows 11 for PC. For the business, it starts a clock that can get quite uncomfortable if not planned for. This week, we thought we’d take a look at the system specifications for Windows 11, and what you need to know for when you decide it’s time to upgrade.

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