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SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Why (and How) to Train Employees on Their Technology

Why (and How) to Train Employees on Their Technology

Chances are, your employees aren’t going to be able to just sit down and immediately begin using your business’ technology solutions. This is one reason why employee training is an invaluable investment of time. Let’s discuss some others.

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Is Chrome OS Compatible with Your Business?

Is Chrome OS Compatible with Your Business?

More likely than not, you use the Chrome web browser to get your work done. Even if you don’t, though, you almost certainly use Google’s search engine each day. Doesn’t it seem strange that despite the popularity of their services, their operating system, Chrome OS, isn’t more popular? Let’s take a deeper dive into what the Chrome OS is, how a Chromebook works, and why they might be the right tools to help your business thrive.

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A Quick Look at Professional Services Management Software

A Quick Look at Professional Services Management Software

As we come up on tax time, we’re reminded just how important the professional services are. There is very little that businesses do without consultation. After all, consultants are just professionals in a field giving you advice on how to navigate forward. Lawyers, financial consultants, accountants, and advertising and marketing specialists are just a few of the crucial people that provide the average business with outside expertise.

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Microsoft 365 vs. Office 365: What’s the Difference?

Microsoft 365 vs. Office 365: What’s the Difference?

Microsoft is a huge player in the business world, providing businesses from all over the world with the tools they need to be successful. From small businesses to large enterprises, Microsoft provides the software that many businesses use to get through their day-to-day tasks. If you need to make a decision regarding your organization’s software needs, you might encounter terms like Microsoft Office 365 and Microsoft’s Office 365. Wait… Aren’t those the same things? Not quite.

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Messaging is an Important Communications Tool for SMBs

Messaging is an Important Communications Tool for SMBs

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

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Tip of the Week: Getting Around the G Suite

Tip of the Week: Getting Around the G Suite

Depending on what your preferences are for a productivity suite, you might find that the conventional options are slightly less optimal for your needs. Google’s G-Suite solution for businesses can offer your organization a great way to access common applications for a multitude of purposes.

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Augmented Reality is Promising for Small Businesses

Augmented Reality is Promising for Small Businesses

Every so often, we encounter an IT solution that could prove to be intensely beneficial to businesses when it can be fully adopted, but also has a few obstacles to its complete implementation. Here, we’ll review how augmented reality can be used practically in the future, and the challenges that will need to be overcome in order to do so.

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We are Seeing More IT Growth in Medicine

We are Seeing More IT Growth in Medicine

Technology has helped many industries push beyond their limits and embrace new operational methods that may not have been possible in the past. One of these industries is healthcare and medical IT. Thanks to these advancements, patients have more options now than ever before in how much control they have over their records, but providers must be wary of these changes in order to take advantage of them.

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What Do You Need Your Business’ Technology to Accomplish?

What Do You Need Your Business’ Technology to Accomplish?

Service offerings for business technology are kind of tricky to approach for administrators--especially if they have gotten by just fine without implementing new technology for the past few years. We want you to ask yourself if you are absolutely certain that the solutions aren’t needed by your business. You might find that you actually do need them.

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What to Get that Techie in Your Life

What to Get that Techie in Your Life

We all know someone that has to have the latest and greatest technology. They have all of the gaming platforms, they have to get the newest smartphones every year, and they are the only person you know that owns multiple smartwatches. Clearly, some gizmo or gadget would make a great gift, but there’s still the age-old concern: what do you get for someone who seems to have everything?

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Five Flagships You Have to See to Believe

Five Flagships You Have to See to Believe

Smartphones are some of the most important pieces of technology on the open market. In fact, more computing is done today with just a device that can fit in your pocket than was ever done when all there was were PCs. For this reason, people are buying smartphones that are priced much like high-end PCs. Manufacturers have responded to this demand by upgrading their devices every year.

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Here are 3 Benefits of Having a Powerful Wireless Network

Here are 3 Benefits of Having a Powerful Wireless Network

The average technology user finds wireless connectivity practically a necessity. The second the Wi-Fi drops out and is unusable, panic ensues. The same can be said for any business that relies on it. In particular, organizations that depend on wireless connectivity can’t even function without it. We’ll walk you through ways your organization can benefit from a strong wireless network.

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Intro to Your Tech: Zero-Day

Intro to Your Tech: Zero-Day

While a technology exploit or vulnerability is never a good thing, hearing one described as “zero-day” adds another level of sinister malice to the term. However, it is still important to understand what is meant by zero-day, which is why we are going to review that term below.

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Which Browser Do You Prefer?

Which Browser Do You Prefer?

Finding the right web browser for your business’ needs can be challenging, as every user is different and will likely have a preference. While it’s easy to list off the most well-known browsers, including Google Chrome, Safari, Microsoft Edge, and Mozilla Firefox, it’s more difficult to find one that suits your needs. Which one can you count on most to get your work done in an efficient manner?

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Tip of the Week: Outlook’s Tools

Tip of the Week: Outlook’s Tools

Email is commonplace in offices all over the world, but it can be difficult to keep all of the information sent your way organized. Users of Microsoft Outlook 2016 will find that the program has many tools to take advantage of for improved communications and organization. This week’s tip will explore some of them.

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Intro to Your Tech: Link

Intro to Your Tech: Link

Navigation is critical to success in just about any computing system, and the Internet is no exception. In essence, it’s a compilation of web pages, images, videos, and countless other bits of content that are all interconnected by what are called “links.”

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5 Browsers to Consider as an Android User

5 Browsers to Consider as an Android User

One of the nice things about browsing the Internet on a mobile device is how many options there are in terms of browsers. However, when trying to select the best, it may not be a bad strategy to stick to familiar names. Here, we review a few solid options that you may consider.

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Windows 10 to Have a Major Upgrade in October

Windows 10 to Have a Major Upgrade in October

Microsoft’s Windows 10 is a great operating system that many users are finding to be extremely helpful for their everyday needs, but even the most rabid Windows fan will tell you that the constant updates are irritating and disruptive at best. While they do bring with them new features and updates--particularly the large updates that happen twice a year--they do take some time to install. The upcoming update they are releasing in October, however, poses a problem for businesses and users alike.

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5 VoIP Myths that May Be in Your Way

5 VoIP Myths that May Be in Your Way

Voice over Internet Protocol is a very simple concept, but that simplicity tends to contribute to quite a few misconceptions. These misconceptions often prove to be a barrier to a business embracing what could be an excellent opportunity to improve operations. Here, we’ll discuss and disprove some of these misconceptions so you feel more comfortable potentially embracing VoIP as a viable solution for you.

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Intro to Your Tech: Authentication

Intro to Your Tech: Authentication

Authentication is something that even the everyday user of a computer might encounter in different ways. Take, for example, identity authentication. You can use a driver’s license, library card, or even a PIN number. Computers use authentication as a part of their main primary functionality, and it mostly comes in the form of passwords and usernames. We’ll take a closer look into what authentication is and what it does.

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