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SCW Blog

SCW has been serving the Spokane Valley area since 1997, providing IT Support such as helpdesk support, computer support, and technical consulting to small and medium-sized businesses.

Sick of Spam Calls? VoIP is Partly to Blame

Sick of Spam Calls? VoIP is Partly to Blame

If you have access to a phone, chances are you’ve received a spammy robocall. In fact, you’ve probably received a bunch… but why? And how are these robocalls able to hide behind what looks to be a local number? Unfortunately, it’s because the scammers behind these robocalls are using a helpful business tool… Voice-over-Internet-Protocol telephony, also known as VoIP.

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5 VoIP Myths that May Be in Your Way

5 VoIP Myths that May Be in Your Way

Voice over Internet Protocol is a very simple concept, but that simplicity tends to contribute to quite a few misconceptions. These misconceptions often prove to be a barrier to a business embracing what could be an excellent opportunity to improve operations. Here, we’ll discuss and disprove some of these misconceptions so you feel more comfortable potentially embracing VoIP as a viable solution for you.

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Depending on Your Situation, VoIP May or May Not Make Sense

Depending on Your Situation, VoIP May or May Not Make Sense

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

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WhatsApp Will Now Charge Businesses For Customer Support Use

WhatsApp Will Now Charge Businesses For Customer Support Use

Purchased by Facebook in 2014 for $22 billion dollars, WhatsApp is a cross-platform application that uses an Internet connection to unify business communications. It allows users to write messages, share files, set groups, as well as make voice and video calls without using SMS mobile data.

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Why Your Business Can Benefit From VoIP

Why Your Business Can Benefit From VoIP

Remember the good old days of your office’s corded telephone solution that was ringing off the hook every minute of the day? Granted, you can only look back on the good old days when they are behind you. If you need to bring business communications into the 21st century, you should consider implementing a Voice over Internet Protocol solution.

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For Business Purposes, VoIP Just Makes Sense

For Business Purposes, VoIP Just Makes Sense

Voice over Internet Protocol, more commonly referred to as VoIP, has quickly become the most practical and efficient choice for a small business’ communication solution. While most businesses using VoIP can share their positive experience with VoIP, some people don’t even know what it is. We’re here to help you thoroughly understand what VoIP is, and point out the many benefits that your organization can stand to gain by implementing VoIP.

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Cut Your Company’s Phone Cord With this Simple Solution

Cut Your Company’s Phone Cord With this Simple Solution

As useful as phone systems can be, they can be a real pain for a business to deal with. Between running the wiring for each office phone line (and dealing with the distraction that introduces into the workplace) and shouldering the significant bill from the phone company, it’s little wonder that many offices are abandoning traditional telephony in favor of a VoIP-based approach.

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